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large business

In our 4th edition, we highlight ways in which you can minimize the impact of disruptions to your business. With power outages, natural disasters, fires, war and terrorism, planning for interruptions is of particular importance in today's environmental and social climate. In this issue, we demonstrate how TELUS works to minimize disruptions to our business as well as developing leading edge solutions to help your business do the same. We have included a special "Fires in the Heart" report in this edition.

medium business

Wireless technology has made incredible advances. In just a few years, we've gone from heavy "brick" cell phones to tiny devices that also let you download music, send and receive text messages and even watch TV. And thanks to handheld mobile devices and wireless technology built into laptops, you can connect to the office, customers and stakeholders anytime, anywhere. Learn more about wireless and read two case studies

public sector

In this latest Public Sector edition of TELUS Scope, our topic is partnership, or more specifically, how public sector organizations such as governments, health authorities and educational institutions are working together with the private sector to transform the way they operate and deliver better, more effective services.

You'll discover how TELUS works with the Public Sector in Western Canada and is helping the Government of British Columbia to improve road safety. You'll read about the strategic alliances TELUS has entered into with Alberta's Capital Health and the Northern Alberta Institute of Technology. You'll learn why the City of London, Ontario, chose TELUS to help them improve the delivery of services to residents. You will also find detailed information about TELUS as a corporate citizen in Western Canada

small business

This month, we look at ways you can improve your online marketing by getting more people to visit your Website. We provide tips on creating awareness for your customers and prospects. We tell you why it's important to keep your site fresh. And we share some hints that will help to make sure your Website comes up on top when people search for the kind of products or services you offer.

service providers

In this issue, we describe how TELUS has transformed over the past two years to thrive in the increasingly competitive telecommunications industry. In our first feature, we share our unique approach to business based on our confidence that the nature of relationships between service providers will drive the expansion of the telecommunications market. Our second feature describes how we are deploying web-enabled technology to create operating excellence. In our final feature, we explain how transforming our contact centres is key to achieving operating excellence and customer focus.

supplements

Special IP Edition
In November 2003, TELUS moved hosted and managed Internet Telephony from theory into dramatic reality. Read about the launch of TELUS IP-One™, the first solution of its kind in North America, that has already proven itself for a number of customers.
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2010 Olympics - passion worthy of gold
It's official: the 2010 Winter Olympics are coming to Vancouver, and TELUS is proud of it! In this special TELUS scope supplement we bring you a special congratulatory message from British Columbia Premier Gordon Campbell using our TELUS streaming video technology.